FAQ

Do I have to pay extra when compared to buying the tickets in the traditional way?

Sindhu Travels does not charge anything extra when compared to the traditional way. The tickets are absolutely at the same cost.

Do I Need To Register To Book Online?

No, you can book without any registration, but there are several reasons why registration will be benefit to you as below. When you book ticket, details such as your name and address are provided automatically, saving your valuable time. And we may give you discount offers in future by tracking your tickets (Please note that for security reasons, your Credit/Debit card details are not stored and have to be entered each time.)

I’ve lost my ticket what do I do now?

A copy of the ticket would have been sent to you by e-mail when you booked the ticket. Please take a printout of that mail and produce it at the time of boarding. If you have not received your ticket to the mail id you provided, retrieve your ticket online by providing PNR Number and Date of Journey. The link is available on the home page.

Can I cancel the ticket?

You can cancel your Ticket. But you cannot transfer it.

What Are The Modes Of Payment When I Buy The Ticket Online?

We accept VISA and Master Credit / Debit Card for online booking.

Can I Buy Ticket Online With My Credit/Debit Card For Someone Else?

Yes. As long as you supply a valid data of the credit card holder, you can buy tickets for any other person. There is no requirement for the credit card to be produced when boarding the bus, provided that the passenger should submit identity proof at the time of boarding which mentioned in the passenger information page while booking online.

I missed the bus. Do I get refund?

Our conditions state that if you miss the bus you are supposed to travel on, though no fault of Sindhu Travels, and you cannot cancel your seat just before the time of departure and the ticket is no longer valid and is not eligible for any refund. However, at boarding point we do help as much as we can. Under normal circumstances we will help to catch your bus at next available boarding point by a later departure, subject to your bus being available at that point. But we are under no obligation to do this.

Is there any other option to book tickets from Sindhu Travels?

Yes. You can book tickets by going to the nearest Sindhu Travels offices, we have around 30 offices in Andhra Pradesh.

How safe are online transactions?

Transactions on Sindhu Travels are very safe. Sindhu Travels employs the best-in-class security and the transactions done through Sindhu Travels are secure. Sindhu Travels uses Secure Socket Layers (Verisign SSL) data encryption. Using SSL ensures that the information exchanged with Sindhu Travels is never transmitted unencrypted thus protecting the information from being viewed by unauthorized individuals. This encryption is done using 128-bit RC4 encryption. In addition the credit card information is processed over secure gateways which are certified by Visa and Master.

What All That I Carry With Me On The Bus?

Luggage is limited to two medium sized suitcases / bags per person, plus one hand bag on all services. We cannot assure that excess luggage will be carried, as we have no idea what each customer will carry.